Research on Operation Strategy of Ceramics Research Service Based on Experience Management

DOI: https://doi.org/10.62517/jbm.202509312

Author(s)

Cunrui Duan

Affiliation(s)

Jingdezhen Ceramic University, Jingdezhen, Jiangxi, China

Abstract

This paper aims to explore the operation strategy of ceramics research services based on experience management, in order to provide useful reference and reference for ceramics research institutions. Through in-depth analysis of the characteristics and current situation of study services, this paper will focus on how to integrate the concept of experience management into the design, implementation, evaluation and improvement of study services, so as to build a complete pottery study service operation system. Through questionnaire surveys, interviews and case analysis, we can understand the views and experiences of students, teachers and ceramics education personnel on ceramics research services, explore potential problems and improvement directions, and demonstrate the specific application of experience management in the operation of research services. Effect, and summarize and refine replicable and generalizable experiences and practices. At the same time, the article will also conduct an in-depth analysis of issues such as industry competition and homogeneous competition, inadequate supervision and uneven service quality in the operation of research services, and propose to improve the professional literacy and teaching capabilities of research tutors and pay attention to curriculum design and teaching quality and integration and cooperation in multiple fields. Through the research in this paper, I hope to contribute to the high-quality development of ceramic research services.

Keywords

Experience Management; Ceramics Research; Peration Strategy

References

[1] Kaisheng Yu.A Brief Discussion on Experience Management[J].Journal of Hunan Business College，2015,22(06):47-50. [2] Jing Zhang.Research on Customer Experience Management of Telecommunications Operation Enterprises under the Background of Triple Network Integration[D].Beijing University of Posts and Telecommunications, 2014. [3] Shunlong Li.Research on the influencing factors and optimization strategies of the development of Wugong Mountain study tour[D].Hunan Institute Of Science And Technology,2023.000371.