Research on the Protection of Financial Consumer Rights from a Legal Perspective

DOI: https://doi.org/10.62517/jel.202414514

Author(s)

Xiao Lin

Affiliation(s)

Southwestern University of Finance and Economics,Chengdu , Sichuan, China

Abstract

Amid the transformative waves of financial technology, the financial consumer ecosystem has undergone profound changes, posing unprecedented challenges to the protection of financial consumer rights. Issues such as information leakage, asymmetric information, and obstacles to rights protection have become increasingly salient. These challenges stem from multifaceted factors, including the lagging regulatory model of segmented supervision, insufficient consumer literacy, cognitive biases, and the inadequacy of financial education. Comparative legal practices in countries such as the United States, the United Kingdom, Japan, and South Korea offer valuable insights for China. However, China's current legal governance framework reveals significant shortcomings, including the absence of specialized legislation and the generalization of legal provisions. To effectively address the predicaments surrounding the protection of financial consumer rights, measures such as strengthening financial education, refining market entry and exit mechanisms, and establishing diversified dispute resolution frameworks should be implemented.

Keywords

Financial Consumers; Rights Protection; Legal Governance Framework

References

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