STEMM Institute Press
Science, Technology, Engineering, Management and Medicine
Influencing Factors of Enterprise Digital Quality Management
DOI: https://doi.org/10.62517/jike.202404107
Author(s)
Ziwei Gao*, Hui Sun, Qiang Liu, Hongshan Liu
Affiliation(s)
School of Economics and Management, Liaoning University of Technology, Jinzhou, Liaoning, China *Corresponding Author
Abstract
In the current environment of fierce competition in the global economy, the digital transformation of enterprises has become an important strategy to enhance competitiveness and achieve sustainable development. Digital transformation not only involves production, operation, management and other levels, but also puts forward new requirements and challenges for product quality management. This study aims to effectively implement digital quality management in enterprises, which is essential to ensure product quality, improve customer satisfaction, and maintain corporate reputation. Enterprise digital quality management is an important means for enterprises to improve their management level, optimize production efficiency and service quality, and its successful implementation is affected by many factors. Based on this, this paper uses the literature review method to understand the results and development trends of existing research in the field of enterprise digital quality management, and draws the conclusions of the key factors affecting digital quality management and the relationship between them, which is helpful to reveal how enterprises can effectively manage and improve the core points of product quality in the process of digital transformation. This paper focuses on enterprise digital quality management, analyzes the problems faced by enterprises, and puts forward the path and strategy of enterprise implementation of digital quality management.
Keywords
Digital Quality Management; Technical Support; Influencing Factors; Information Technology; Importance
References
[1]Liu P, Guo J J. Reflections on the digital transformation of quality management in manufacturing enterprises. State Assets Management, 2022(4): 27-32. [2]Jiang M. Discussion on the digitalization of manufacturing quality management. Kexue yu Xinxihua, 2022(15): 190-192. [3]Zhang A Q, Zhang H C. Measurement and analysis of the high-quality development level of manufacturing industry in the context of digital transformation. Science and Technology Management Research, 2021(19):68-75. [4]Chen, Y., Wang, Y., Nevo, S., Jin, J., Wang, L., & Chow, W. S. IT capability and organizational performance: the roles of business process agility and environmental factors. European Journal of Information Systems, 2014, 23(3), 326-342. [5]Cameron, K. S., & Quinn, R. E. Diagnosing and changing organizational culture: Based on the competing values framework. John Wiley & Sons., 2011. [6]Barney, J. B., & Wright, P. M. On becoming a strategic partner: The role of human resources in gaining competitive advantage. Human Resource Management, 1998, 37(1), 31-46. [7]Wang, R. Y., & Strong, D. M. Beyond accuracy: What data quality means to data consumers. Journal of Management Information Systems, 1996, 12(4), 5-34. [8]Scott, W. R. Institutions and organizations: Ideas, interests, and identities. Sage Publications, 2013. [9]Porter, M. E. The five competitive forces that shape strategy. Harvard Business Review, 2008, 86(1), 78-93. [10]Global Digital PR and Communications Service Provider 'MediaValueWorks' receives ISO 9000-2015 Certification for Quality Management. M2 Presswire, 2023. [11]Al Otaibi Saad Aziz, Albaroudi Hasna Balaj. Prospects and obstacles of digital quality management in Saudi Arabia universities. A systematic literature review from the Last Decade. Cogent Business & Management, 2023, 10 (3). [12]Prashar Anupama. Towards digitalisation of quality management: conceptual framework and case study of auto-component manufacturer. The TQM Journal, 2023, 35 (8)
Copyright @ 2020-2035 STEMM Institute Press All Rights Reserved