User Experience Design Strategies of University Library Websites

DOI: https://doi.org/10.62517/jike.202504307

Author(s)

Zhinan Qin

Affiliation(s)

Yangjiang Campus Library, Guangdong Ocean University, Yangjiang, Guangdong, China

Abstract

With the rapid upgrades of the information technology, it is a development trend for university libraries to provide online services through websites and other terminals. Although university libraries have already begun the transformation of online services, due to the widespread use of common design templates, the structure of library websites in different universities is similar, with complicated and inefficient information architecture, resulting in the bad user experience. University libraries are rich in collection resources and have a wide range of service objects. In the design, priority should be given to protecting and utilizing collection resources and meeting the diverse needs of users. This paper proposed to improve the service quality of university library websites from the perspective of user experience, applying the relevant theories and methods of service design and user experience design. Through analysis and design means including user personas, scenario analysis, information architecture, interaction design, visual communication design, user evaluation and design iteration, the user experience of university library websites will be improved from the two dimensions of usability and emotional value.

Keywords

University Library Websites; Online Services; Service Design; User Experience Design; Design Strategies

References

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