Research on Configuration Path of Digital Transformation of Service Industry in Guangxi based on TOE Model

DOI: https://doi.org/10.62517/jmsd.202412216

Author(s)

Bowen Zheng, Haoyang Xu*, Wengui Liu, Zhichao Li, Meng Huang

Affiliation(s)

Guilin University of Electronic Technology, Guilin, Guangxi, China *Corresponding Author.

Abstract

The digitization process has bestowed Guangxi with a fresh impetus for development. Conducting research on the driving forces and implementation strategies of Guangxi's digital transformation is instrumental in promoting the digitalization of its service industry and expediting the pace of industry construction. This study constructs an influential factor model based on the TOE framework to explore the transformative dynamics within Guangxi's service industry. By employing fuzzy set qualitative comparative analysis (fsQCA), it reveals that technology, organization, and environment play distinct roles in driving the digital transformation of Guangxi's service industry. Moreover, three combination paths—environment-driven, organization-environment driven, and comprehensive driven—demonstrate have high efficiency in facilitating this transformation process. These research findings not only contribute to existing literature on digital transformations within Guangxi's service industry, but also offer theoretical insights for systematically advancing such transformations.

Keywords

FsQCA; Configuration Path; Digital Transformation; TOE Theoretical Framework

References

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