STEMM Institute Press
Science, Technology, Engineering, Management and Medicine
The Multi-Dimensional Relationship and Connection between Chinese Games and Consumers: Taking Online Games as an Example
DOI: https://doi.org/10.62517/jnme.202610504
Author(s)
Huming Yang*
Affiliation(s)
Hunan International Economics University, Network and New Media, Changsha, Hunan, China *Corresponding author
Abstract
Online games are an emerging industry and one of the manifestations of the Internet economy. At the same time, the contradictions between game consumers (players) and producers (game developers) have been various different situations and different interests since the development of games in China. The accumulation of these contradictions has gradually intensified the contradictions between players and game developers, leading to the stagnation of game development and the tendency of developers to neglect player welfare and service attitude. It has led to players' cautious consumption attitude and boycotts towards game developers. Coupled with the economic downturn since the start of the pandemic, consumers' income has dropped and they have no extra money to spend on gaming and entertainment, which has greatly affected the revenue of the gaming industry. Therefore, how to regulate and ease the relationship between players and game developers in order to promote the healthy development of online games.
Keywords
Consumer; Producer; Online Game Platform; Public Opinion Field
References
[1] Wang Manxin, Liu Wumei. The impact of Relationship strength on consumer loyalty: A Case Study of Online game players [J]. Journal of Lanzhou University (Social Sciences Edition), 2023, 51(01): 151-160. [2] Li Keqiang. On the Ternary Structure of China's Economy [J]. Social Sciences in China, 1991(3). [3] CAI Zhifan, Chen Long. Game Taylorism: Game factories and Managed players [J]. Abstracts of Social Sciences, 2025(10). [4] Chinese sound number of games committee the Chinese game industry report [R] (2023/2024) at http://m.cadpa.org.cn/3277/202501/41718.html [5] Portraits Xu Lan. Network game consumers and consumption influencing factors research [J]. Journal of electronic business review, 2024, 13 (4) : 1494-1503. [6] Wei Hua, Fan Cuiying, Pingfan, et al. Types, effects and mechanisms of online game motivation [J]. Advances in Psychological Science, 2011, 19(10): 1527-1533. [7] Zhang Hongxia. An empirical Study on Online Game Consumption Behavior and Its Influencing factors: An Analysis Based on Gender and Educational Attainment Differences among College students [EB/OL]. Jiangsu SheKeLian, 2018. https://www.js-skl.org.cn/pub/qm/p/file/181122/103435_744.pdf [8] Huang, Y., Zhang, X., & Zou, X. (2025). Spatial patterns and influencing factors of China’s digital creative industry networks from a value chain perspective: A case study of the online gaming industry. Progress in Geography, 44(3), 492–507. https://doi.org/10.18306/dlkxjz.2025.03.005 [9] Famitsu. Survey on Game User Payment Behavior in 2022 [EB/OL]. Famitsu Japan Market Report, 2022. https://www.famitsu.com/ (data cited from a comparative study of gender willingness to pay in the Japanese gaming industry). [10] Peng Y. The role of gender in Chinese esports culture: an empirical research of women’s participation in esports in China [D]. Glasgow: University of Glasgow, 2021. [11] Life lost Women players words controversy. In April 2024 [EB/OL]. Bilibili/ultra words community report, 2024. (female speech lead to male players stop krypton brush bad review). https://m.36kr.com/p/2846472970406532 [12] Yan Yun's Sixteen Voices of female-friendly marketing controversy. Game media reports [EB/OL]. 2024. (two head thankless user loss). https://m.36kr.com/p/3179990014660740 [13] Mihoyo's Genshin Impact Shenhe Character Costume Modification Controversy [EB/OL]. Player Community and Media reports, 2021. (Female player reports otaku Official quietly changes). https://www.reddit.com/r/youxi/comments/qzux12/ https://zhuanlan.zhihu.com/p/436814026 [14] "GUI Long Chao Character Illustration Controversy and Shutdown [EB/OL]. Game Daily/Player Community, 2022-2024. (Excessive catering to female aesthetics leads to dissatisfaction among male players, shutdown September 2024). Search for" GUI Long Chao Shutdown Gender Controversy "on Bilibili or the TapTap game page discussion area. [15] For female game (Revenge on Gold Diggers) Steam bad review events [EB/OL]. Steam user evaluation platform, 2024. (the official thank-you note is backstab male players). https://store.steampowered.com/ [16] "Sudan's game" gay controversy plot [EB/OL]. Steam comments and media reports, 2024. (male players against bad review). https://store.steampowered.com/ [17] Liao Z, et al. Gender differences in problematic gaming among Chinese adolescents and young adults [J]. Journal of Behavioral Addictions, 2025. (Problem game rate: 21.5% for men and 14.1% for women). [18] Peng Y. The role of gender in Chinese esports culture: an empirical research of women’s participation in esports in China [D]. Glasgow: University of Glasgow, 2021. [19] Kuro Game "Ming Chao" Server Opening Optimization and Numerical Inflation Controversy [EB/OL]. TapTap/Bilibili Player Feedback and Game Media, 2024. TapTap "Ming Chao" Discussion Forum + Bilibili search "Ming Chao Server Opening Optimization Issues" [20] Mihoyo's Genshin Impact version Value inflation issue [EB/OL]. NGA player Community and version Data analysis, 2023-2025. NGA Genshin Impact section + Bilibili search "Genshin Impact Value Inflation" [21] A PayPal payment glitch on the first day of global launch of Arknights: Endland led to misaligned deductions, and the official has completed a full refund [EB/OL]. Sina finance and economics, 2026. The hollow knight: https://finance.sina.com.cn/stock/aigcy/2026-01-23/doc-inhifzuc5147670.shtml [22] Silk Song Difficulty and Translation Issues [EB/OL]. Steam user reviews, 2024-2025. [23] Mihoyo Account Anomaly Ban for Zone Zero [EB/OL]. Player Complaint Forum and Media reports, 2026. [24] FGO (Fate/Grand Order) card-drawing probability False advertising Controversy [EB/OL]. Chinese server players' collective complaint report https://www.reddit.com/r/grandorder/comments/6b5dfh/someone_reported_fgo_to_japans_consumer_affair/?tl=zh-hans for a long time. [25] U.S. Federal Trade Commission (FTC) investigation into False advertising of Genshin Impact by mihoyo [EB/OL]. FTC announcement, 2025. (Fine of $20 million). https://www.ftc.gov/ [26] Mihoyo's Bhakan: Star Rail Numerical Inflation and HP Inflation [EB/OL]. Feedback from Chinese and international player communities, 2024-2025. [27] "Arknights: Endland" limited character + weapon pool strength expansion and high threshold for infrastructure development controversy makes zero/low pay-to-play experience difficult [EB/OL]. Game media and community feedback, 2026. http://news.17173.com/content/01202026/213049605.shtml [28] Fairy home army open box of events (2021-2024) [EB/OL]. Chengdu city public security bureau notified and media reports, 2024. (such as Lu Dongpeng backbone members). https://zhuanlan.zhihu.com/p/14280776959
Copyright @ 2020-2035 STEMM Institute Press All Rights Reserved