Research on the Path of Improving Tourist Experience in Tourist Attractions in the Era of Smart Tourism

DOI: https://doi.org/10.62517/jtm.202513101

Author(s)

Hong Zhu

Affiliation(s)

Suzhou Polytechnic Institute of Agriculture, Economic and Management College, Suzhou, JiangSu, China

Abstract

With the booming development of tourism, smart tourism has become an important force in promoting the transformation and upgrading of the tourism industry. This paper takes the path to improve tourist experience in tourist attractions in the era of smart tourism as the research object. Firstly, it elaborates the research background and purpose of smart tourism, and clarifies its important significance for the development of scenic spots and tourist experience. Then, it deeply discusses the theoretical basis of smart tourism, including the concept connotation and constituent elements, emphasizing the importance of technical support and service innovation as well as information service and management innovation elements. Subsequently, it analyzes the application status of smart tourism in scenic spots, including the achievements and existing problems of domestic smart tourism, such as differences in development levels, standardization and talent needs. On this basis, it proposes key paths to improve tourist experience through smart tourism, including improving tourist experience through technological application and strengthening scenario construction, such as intelligent ordering systems, smart hotels, as well as creating characteristic tourism products and integrating technological innovation and scenarios. Finally, it summarizes the research conclusions and looks forward to the future research directions of smart tourism in improving tourist experience, including technological innovation and integration, service innovation and optimization, management innovation and sustainable development.

Keywords

Smart Tourism; Tourist Experience in Scenic Spots; Technological Application; Scenario Construction

References

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